Who it’s for: Owners and staff who need to manage messages and bookings away from the desk.
Time needed: 5 minutes
You’ll need: Your LeadConnector login and a phone with App Store/Google Play access.
Install the app
Open the App Store/Google Play, search LeadConnector, and install.
Sign in
Use your email and password. If you see multiple locations/sub‑accounts, choose the right one.
Allow notifications
Accept prompts so you get alerts for new messages and bookings.
Find your way around
Conversations: all messages (SMS, email and connected socials).
Contacts: search, edit details, add notes.
Calendar/Bookings: view, confirm, reschedule.
Payments (if enabled): send invoices and payment links.
Tasks/Opportunities: track follow‑ups and deals.
Save templates for common replies (prices, directions, opening hours).
Swipe or long‑press messages for quick actions.
Assign a conversation to a team‑mate when handing over.
Does it sync with desktop? Yes—everything updates in real‑time.
Can I restrict staff access? Yes—set roles/permissions in the web app; they apply on mobile.
No notifications: Phone Settings ▸ Notifications ▸ LeadConnector ▸ Allow. Ensure you’re logged into the correct sub‑account.
Can’t sign in: Tap Forgot password on the login screen.
Data looks old: Pull to refresh and check your internet connection.
