Who it’s for: Any local business wanting more Google reviews (and others you connect).
Time needed: 10 minutes to set up; ongoing replies take a few minutes a week.
You’ll need: Google Business Profile connected in Settings ▸ Integrations.
Connect Google Business Profile.
Create a review request template for SMS and email (include your review link).
Send yourself a test to check the flow.
Automate it in Workflows after a job is marked complete.
Reply to reviews from the dashboard—keep replies short, polite and personal.
Ask within 24–48 hours of service.
Avoid incentives that break platform rules.
Thank positive reviews; offer help on negative ones.
Can I filter out bad reviews? No—most platforms ban “gating.” Focus on great service and fast follow‑up.
Will iPhone users see the right app? Yes—links open in their browser or the relevant app.
