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How to Create Ticket Types and Coupon Codes for Events

Learn how to set up multiple ticket tiers with different pricing and quantities, plus create promotional coupon codes to boost registrations.

Chris Carr·August 16, 2026

Setting Up Tickets and Promotional Codes

This guide walks you through creating multiple ticket tiers and promotional discounts for your event to maximise attendance and revenue.

Step 1: Navigate to the Tickets Section

From your event overview page, click on the Tickets tab in the event navigation menu to access the ticket management interface.

Navigate to the Tickets Section

Step 2: Add a New Ticket Type

Click the Add Ticket Type button and select Create new from the dropdown to open the ticket creation form.

Add a New Ticket Type

Step 3: Enter Basic Ticket Information

Fill in the ticket name (e.g., General Admission), set the price (e.g., £60), and specify the total quantity available (e.g., 100).

Enter Basic Ticket Information

Step 4: Configure Advanced Settings and Description

Expand the Advanced settings section, add a short description explaining what's included (e.g., full access to the event), and set the visibility to Show ticket.

Configure Advanced Settings and Description

Step 5: Save the First Ticket

Click the Save ticket button to create and publish your first ticket type to the event page.

Save the First Ticket

Step 6: Create a VIP Ticket Tier

Click Add Ticket Type again to create a premium tier. Enter VIP ticket as the name, set a higher price (e.g., £120), and limit the quantity (e.g., 50) to create exclusivity.

Create a VIP Ticket Tier

Step 7: Save the VIP Ticket

Add a compelling description for the VIP experience (e.g., VIP ticket included guides and more after the event), then click Save ticket.

Save the VIP Ticket

Step 8: Navigate to Coupon Codes

Click on the Coupon Codes tab to switch from ticket management to discount code creation.

Navigate to Coupon Codes

Step 9: Configure Coupon Details

Click Add Coupon Code, enter a name (e.g., early bird), generate a unique code, select Percentage coupon as the type, and set the discount amount (e.g., 10%).

Configure Coupon Details

Step 10: Create and Activate the Coupon

Review the active period settings and applicable ticket types, then click Create coupon to activate the discount code for your event.

Create and Activate the Coupon

Tips for Success

Create ticket tiers with clear value differences to encourage upgrades.

Use limited quantities on VIP tickets to create urgency.

Set coupon active periods to end before your event to encourage early registration.

Always preview your event page to ensure tickets display correctly.

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